Refund & Replacement Policy

Last updated: October 16, 2026

Digital subscriptions

  • Before delivery: if we cannot deliver your order after payment is verified, you receive a full refund.
  • Warranty: each product page lists its warranty period. If access stops working within that period for reasons not caused by you, we will repair or replace it, or refund the unused portion if replacement is not possible.
  • Not covered: changes you make to delivered accounts (e.g. password or email changes where not allowed), sharing access beyond the stated device limit, or violation of the provider’s terms.
  • Change of mind: once access has been delivered, digital products are not refundable for change of mind.

Services

Refunds for marketing and website services follow the agreement for each project. Work already completed is not refundable. Advertising spend paid to Meta, Google or others is non-refundable by us.

How to request

Contact us with your order number on WhatsApp (+92 328 1793003) or by email (consult@hasanmarketing.com). Approved refunds are sent to the original payment method (JazzCash, Easypaisa or bank) within 7 working days.

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